The Production Lens · Internal

IT & Tech Requests

Onboarding a new starter, requesting software or hardware, or getting access to a tool we already use — one page, start to finish.

Start a request ↓ Your answers go straight onto the IT tracker — Google confirms receipt in a new tab.

1Your details

2What do you need?

3New starter details

The theproductionlens.com address they should get — created by IT.

3Existing software access

3New software request

3Hardware request

What happens after you submit

1 Logged & routed

Your request lands on the IT tracker and the owner for that request type is emailed within about 30 seconds. You're CC'd.

2 Approved if needed

Software requests and larger hardware spends go to the approver first — one click from their email approves it or sends feedback.

3 Actioned by the lead

The person who owns that tool or task gets it directly. Daily weekday reminders keep every open item moving.

4 Done & confirmed

When the work's complete it's stamped with who did it and when, and everyone involved — including you — gets the confirmation.